Last updated: 26/06/2025

1. Introduction

ITSourcing360 (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with the Swiss Federal Act on Data Protection (nLPD) and the EU General Data Protection Regulation (GDPR).

2. Who We Are

ITSourcing360 empowers Swiss SMBs with responsible, compliant AI solutions.
Registered Address: Ch. de la Florence 10, 1208 – Geneva – Switzerland
Contact Email: marketing@itsourcing360.com

3. What Data We Collect

  • Personal Information: Name, email, company, role, phone (when provided via contact forms, newsletter sign-up, or onboarding for AI services).
  • Technical Data: IP address, device/browser type, cookies (see Cookie Policy), usage analytics.
  • AI Interaction Data: Questions submitted to our AI assistants, feedback, and related metadata (strictly for improving service quality and compliance).

4. How We Use Your Data

  • To provide and improve our services, including our AI strategy assistant (Alecta GPT).
  • To communicate with you about services, updates, or legal changes.
  • To ensure compliance with legal and regulatory obligations (GDPR, nLPD, EU AI Act).
  • For security and fraud prevention.
  • To analyze Site usage and improve user experience (always anonymized where possible).

5. Legal Basis for Processing

  • Consent: When you accept cookies or sign up for updates.
  • Contract: When you engage us for AI consulting or training.
  • Legal Obligation: To comply with Swiss/EU law.
  • Legitimate Interest: To improve our services, provided this does not override your rights.

6. Data Sharing & Transfers

  • Third-Party Processors: We only use trusted, GDPR/nLPD-compliant partners (e.g., secure cloud providers, analytics, customer support).
  • International Transfers: If data is transferred outside Switzerland/EU, we ensure equivalent protection through standard contractual clauses or adequacy decisions.
  • No Sale of Data: We do not sell your personal data to third parties.

7. Your Rights

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate data.
  • Erasure: Request deletion (“right to be forgotten”) where applicable.
  • Restriction/Objection: Limit processing or object to certain uses.
  • Data Portability: Obtain your data in a structured, machine-readable format.
  • To exercise these rights, email: [Insert Contact Email].

8. Data Security

We implement robust security measures (encryption, access controls, regular audits) to protect your data from unauthorized access, disclosure, or loss.

9. Data Retention

We retain personal data only as long as necessary for the purpose collected, or as required by law.

10. Children’s Privacy

Our Site and services are not intended for children under 16. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Notice will be given via our Site.

12. Contact Us

For questions or data rights requests, contact:
ITSourcing360 – Data Protection Team
Email: marketing@itsourcing360.com
Registered Address: Ch. de la Florence 10, 1208 – Geneva – Switzerland